The lettings team at John Payne is outstanding. When I let out my flat at Coltman House remotely, they not only communicated to me regularly and handled viewings professionally but also let me know promptly with reasonable advice if any interiors needed work. The online methods of contract preparation and signing and reliably quick email replies were also important to me as a busy overseas landlord.
I discovered John Payne after renting a property from them which we found via rightmove. Fatos at the Greenwich office who dealt with the process and has been amazing throughout I have been very impressed with the service and found John Payne very professional. All emails and queries have been dealt with quickly and efficiently and the whole process of moving has been relatively stress free. In fact I was so happy with the service that I used them as the agents to rent out the flat we were moving out of and they found a tenant very quickly and managed to secure a very good rental rate. I would definitely recommend great ongoing customer service too.
John Payne West Greenwich have been our agent of choice for managing the rental property we bought from them in 2015. Their sales, letting and management services have always been friendly, efficient and effective, securing good, reliable tenants to date. Fatos in particular is great at what she does and we would recommend them to others.
We would definitely recommend John Payne. We were impressed with the agency's staff in Greenwich. Our lettings manager Fatos was extremely helpful and she found us the perfect flat within a very short time in Greenwich. We are also really happy with our current property manager Melloney as she has dealt with our queries very efficiently.
I would highly recommend John Payne. I successfully found my new property after searching for a number of years. During this time Daisy was fantastic. She is energetic, focused and was always on time, brilliant at balancing showing the properties and pointing out the features alongside giving me time and space to personally assess/think about the property in terms of my needs. She was also diligent in sourcing feedback so that she could provide any helpful feedback to the vendor if applicable but also listening to that feedback to build a picture as to my needs so that when future properties were marketed she did not waste vendors time or my time by arranging viewings for properties I would discount. During this process I have found Daisy to be one of the most authentic agents I viewed with and cannot recommend her highly enough if you want to sell your property. When I found a property I liked and the offer was accepted Daisy did not step away from the process but remained fully engaged. She regularly connected with me and my solicitor to see if there was anything she could do to assist if we were seeing delays. As a landlord I have also used John Payne to market my property and again the whole team was excellent. In particular Fatos and Tanya have been brilliant communicating with me regularly throughout the process, confirming viewings and once I agreed on tenants ensuring the set-up/referencing process was as seamless as possible
John Payne Greenwich Estate Agents is a UK Real Estate Agency based in Greenwich, London. John Payne Greenwich Estate Agents is located at 227 Greenwich High Rd, London SE10 8NB, UK.
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